Technical Support Engineer (Ruby on Rails) Maisonette

Technical Support Engineer (Ruby on Rails) (NY)


At Maisonette, we believe that beautifully designed children’s products should be easily accessible to discerning, busy parents with taste.

By approaching childrenswear with the same respect as womenswear and menswear, Maisonette has developed a single shopping destination that aggregates the best products from around the world

As fashion and luxury industry veterans, we not only deliver the most coveted brands, but also champion under-the-radar designers. Think Parisian boutiques, newly discovered talent, and world-renowned names — all in one magical place: Maisonette.

Founded by two Vogue power players, and hailed by The Wall Street Journal as “the future of kids’ style shopping,” Maisonette is a curated online marketplace for exclusive children’s brands and boutiques. Backed by NEA and Thrive Capital, we intend to become the global leader of a $300 billion market by approaching children’s goods with the same respect and focus on style that has been traditionally given to women’s and men’s. We have built a team of experts in their fields and are seeking additional rock stars to help us scale the business.


Full-time Employee


Who You Are:

An exceptional Rails developer with strong communication skills. A PostgreSQL query expert.

What you’ll do:

The Support Engineer will handle all internal support requests and be the primary liaison between our product/tech staff to merchandising/ops/design teams. They will need to be able to scope and prioritize support requests on the fly and create a DRY support flow. Primary organizational tools that require support are Salsify, Looker, and Spree.

What You’ll Get:

- Competitive compensation
- Medical, Dental and Vision benefits
- Employee discount on the Maisonette website
- Exciting and dynamic office environment
- Supportive, collaborative, and hardworking team

What You’ll Bring:

- 5+ years of software development experience
- 3-4 years of Ruby on Rails Experience
- Strong verbal/written communication skills
- Familiarity with Spree, Solidus or comparable Ecommerce frameworks and platforms

Required Skills:

- Ruby/Rails
- Postgre SQL
- AWS (Cloudfront, EC2, EB)
- SLI a plus
- Mirakl a plus
- Spree a plus
- Salsify a plus
- Looker a plus



Business Engineering


New York, NY, USA