Regional Program Manager (CT)
AIFS-Au Pair in America
Trust the world’s most experienced live-in cultural child care program
For more than 30 years, we have provided the best live-in cultural child care opportunities to host families across the country and au pairs from around the world. There are other au pair agencies, but Au Pair in America is the nation’s first legal au pair program, designated by the U.S. Government in 1986. Learn how to find an au pair that is right for your family and how the experience with Au Pair in America can work for you!
Au Pair in America is a division of the American Institute For Foreign Study® (AIFS), a prominent international exchange and travel company. Established in 1986, APIA is the first and largest organization to be designated by the U.S. government to offer a legal au pair program. APIA has placed more than 110,000 au pairs with American host families.
Would you like to be an essential part of bringing families and their au pairs together to create a culturally enriching experience and everlasting bond? The Regional Program Manager (RPM) has responsibility for year round support of host families and Au pairs within a specified region of the country. The RPM will need to supervise and maintain rapport with assigned remote employees. The RPM must gain a clear understanding of program regulations, policies and procedures to assure the top level of compliance. The position requires a high level of flexibility, multi-tasking and prioritizing.
The right individual for this role will have a minimum of 5-7 years experience with problem solving and crisis management, and an understanding of child care needs. Must have a proven record of excellent customer service skills, ability to multi-task and handle multiple priorities. Minimum for 3 year supervision required; field supervision preferred. The Regional Program Manager must have the flexibility to be on call a minimum of one week in every five weeks of the year including holidays.